
 Web Hosting  Advertisements
None whatsoever. But if you want to put one up that points to HostPrepaid, we'd be more than happy to oblige.
 Web Hosting
All HostPrepaid web hosting packages allow the usage of FTP, SSH, MS FrontPage™, Macromedia Dreamweaver®, and other web development publishing programs, to upload files to your website.
 Web Hosting
Accounts are activated within 24 hours, from which you can immediately use your hosting account and upload any existing website you may have. If you avail of the free web design services, a project-manager/art-director will email you an the rest of the steps in building your site will follow.
 Web Hosting  Control Panel
Yes. Every HostPrepaid web hosting package comes with a web browser based control panel. The control panel includes many features including; email configurations, mailing lists, subdomains, and much, much, more.
 Web Hosting
Apart from the great unmatched services in customizing and designing your website for free and other services, when it comes to your web hosting account, HostPrepaid will assist you with all support for services provided directly thru HostPrepaid. HostPrepaid will help you with basic settings for your email software and ftp client, as well as assist you with using the web browser control panel.
HostPrepaid is not responsible for teaching you how to use another company's products. Example: HostPrepaid will assist you with the settings for using MS Frontpage™, but we will not teach you how to actually use the product itself. You need to contact the software maker in such a situation, who provides tech support for how to use their product. HostPrepaid cannot even attempt to support all the thousands of software products on the market. HostPrepaid will attempt to provide some tech support for the most popular programs our clients use.
HostPrepaid is not responsible for assisting with your own programs and cgi scripts. If you choose to install your own programs and cgi scripts on your site, you are responsible fully for installing them.
But go ahead and ask us anyway, because naturally within reason, we want to provide you with any and the best possible assistance.
 Web Hosting  Network
HostPrepaid has one of the most reliable and robust neworks in the business. While most web hosts boast about their hardware when in fact all websites are hosting in just one machine, that if it breaks down, takes down all the websites in that machine.
HostPrepaid distributes websites across different servers for maximum reliability, so that even if one or more servers fail, other servers will take over, maximizing your uptime. HostPrepaid uses a highly reliable RAID-based load-balanced and clustered servers, plus more. You can visit our Network section for more information about our network and data center.
HostPrepaid stocks replacement parts for all servers. HostPrepaid is always building new servers for our shared hosting clients, as well as reseller clients, so a full inventory of parts is maintained. Hardware and network failures are uncommon, but they do happen, with anyone in the business from the smallest operator to the largest corporation, and are a part of the hosting business. But HostPrepaid goes to great lengths to reduce all this, more than elsewhere, and provide you with the most reliable hosting services around.
 Web Hosting  Legal
Users' sites may be suspended for violations of policy, or if extreme, or second time offenders, sites may be cancelled. Each occurrence is dealt with on a case by case basis, and we try to work things out with every client. Notifications will be sent, if HostPrepaid takes any action on your account.
 Web Hosting  Administration
HostPrepaid maintains internal and external monitoring systems for every server in the HostPrepaid Data Center. The servers are checked every 5 minutes via network monitoring software. HostPrepaid monitors uptime as well as individual features and services running on each server. HostPrepaid staff is notified via alarms, email, screen popups, and paging, if a problem occurs.
 Web Hosting  Network
You can visit our Network page for more information about our network and data center.
Domain FAQs
 Web Hosting  Domains
Primary Name Server Hostname
NS.HOSTPREPAID.COM
Primary Name Server IP address
63.251.213.33
Secondary Name Server Hostname
NS2.HOSTPREPAID.COM
Primary Name Server IP Address
207.212.16.4
 Web Hosting  Domains
Email FAQs
 Web Hosting  Email
- Open "Tools", then "Accounts" then
go to the "Mail" Tab
- Now click "Add" You will see three options
to choose from, pick "Mail"
- For "Your Name" type in whatever name you want, then hit
"Next"
- For "E-mail Address" type you@YOURDOMAIN.com
then hit "Next"
- For both Incoming and Outgoing mail type mail.YOURDOMAIN.com
then hit "Next"
- For "POP Account Name" type your username,
and for "Password" type YOURPASSWORD, then hit "Next"
- For "Mail Internet Account Name" type yourdomainname.com,
then hit "Next"
- Choose "I will establish my network connection manually"
and hit "Next"
- Now click "Finish"
- You should be back in the main "Internet Accounts"
window. To send mail using the new account, you will need to make
it the default account. To do this, just highlight the yourdomain.com
account by clicking on it once, then click "Set as Default" and
Close.
Please note: "yourdomain" is your actual domain.
"Username" is your POP account username, "yourpassword"
is the password for your POP account.
 Web Hosting  Email
- From your User Management Screen (default screen upon opening your
control panel), click on the pink EMAIL ICON next to a User Name.
(next screen will appear)
- In the Forward Email field enter the
email address to which you want all of your email to be forwarded/dumped
to.
- In the Email Address field enter "@www.yourdomain.com". (Example:
if your domain name is hostprepaid.com then you would enter "@www.yourdomain.com"
-- without the quotation marks.)
- Click on the SAVE THIS button.
You are done! Now all of your email now matter whom it is addressed
to will be sent to the specified email address. Note that any users
will continue to receive email, however any email addressed to a non-defined
email address at your domain will be "dumped" to the email address
you specified in step 3.
FTP FAQs
 Web Hosting  FTP
The easiest way to upload your pages via FTP, is to simply
use your browser.
If you are using Internet Explorer 5 or later you can use it
as an FTP program.
You need to enter the URL of your domain name
in the browsers address window
in the following form:
ftp://ftp.yourdomain.com
where yourdomain is YOUR actual domain name.
You will then be prompted to enter your username and
password, as originally
sent to you in your " welcome letter".
You will then be logged into your root web directory,
where you can either drag
and drop your web pages, or cut and paste them into
the browser window.
Your default (or "home") page, should be named index.html or
index.htm
 Web Hosting  FTP
There are many other FTP programs available on the
web and you may use any of your choosing. If you'd like to see what
else is out there, here is a list of download sites for you to browse:
- Nonags - Windows® freeware and shareware
- Tucows - Windows® freeware
and shareware
- Winfiles - Windows® 95, 98,
NT software
- MacDirectory - Macintosh software only
Microsoft Frontpage 2000®
 Web Hosting  MS Frontpage
If you are publishing a web to the Web server you must have Microsoft
FrontPage Server Extensions installed on it. If your account does
not contact support. Publish a web using HTTP
Publish the files in the current web when you are ready
to present your web for public viewing, or when you want to update
the files in your web. You can publish using HTTP (HyperText Transfer
Protocol) if the the FrontPage Server Extensions are installed on
the Web server to which you are publishing.
Before you publish your web, you can specify which
pages you want to publish. Then, when you publish your web, you
have the following options:
- Publish only the files that have changed. FrontPage
compares the files on your local web to the files on the Web server,
and only those files that are newer than those on the Web server
are published. However, files that have been marked Don't
Publish will not be published.
- Publish all files, except those that have been marked
Don't Publish. The files from the local web will overwrite
all files on the destination Web server, even if the files on
the Web server are newer.
On the File menu, click Publish
Web.
Click Options to expand the list
of options.
Specify whether you want to publish only pages that
have changed, or all pages.
In the Specify the location to publish your
web to box, type the location of a Web server, click
the arrow to select a location to which you have published before,
or click Browse to find the publishing location.
Click Publish.
FrontPage publishes your web. If you want to verify
that your web was successfully published, click the hyperlink
that is displayed after the web has been published — your
Web browser will open to the site you just published.
If you cancel publishing in the middle of the operation,
files that have already been published remain on the destination
Web server.
Tip To publish only pages that have
changed to the same location you previously published to, click
Publish
 Web Hosting  MS Frontpage
For best results with Frontpage 98/2000 use your website name when
publishing. For example: "myname.com" would be CORRECT while the IP
address 123.456.789.012 would be INCORRECT. Publish directly to your
DOMAIN name -- not your IP address.
 Web Hosting  MS Frontpage
It is not recommended that you use Frontpage AND an FTP program. You
can destroy the Frontpage extensions if you use Frontpage and FTP
at the same time.
CGI FAQs
 Web Hosting  Scripts
The path to Perl tells your script where to find
the Perl processing program on your server. This line should read:
#!/usr/bin/perl
 Web Hosting  Scripts
Sendmail is the program that allows a script
to send e-mail. This line should read:
/usr/sbin/sendmail
 Web Hosting  Scripts
Yes. All pages that utilize
SSI must be named with the extension
".shtml."
In order to use SSI's use the format "include file" or "include virtual" as
the tag command.
Example:
<!--#include virtual="/cgi-bin/filename.cgi"-->
 Web Hosting  Scripts
This is a common error found in a Web browser when you are attempting
to run a Perl or CGI script that has problems. The three most common
reasons for this error are the following:
- Your script permissions are set wrong. Try setting
them to 777 temporarily while troubleshooting the error.
- Your script was uploaded in binary file format instead
of ASCII. You must upload Perl and CGI scripts in ASCII format
only.
- Your path to Perl line is wrong. The very first line
in your Perl program must be "#!/usr/bin/perl". You cannot have
any spaces between your characters, and you cannot have any hard
returns or text lines before this line.
If none
of these three reasons correct your errors, then you may want to take
a look at your Error Log files. If the script is coded to print the
errors it encounters, these will be displayed in your Error Log file
of your server.
If all else fails, you can usually find the script
errors by logging in to your server via Telnet and running the script
from the command line. Once you are logged into the server, you
must change directories until you are in the one in which your script
resides. At that point, type the following at the command line:
perl filename.cgi -w
Note:
There should be one space after the word "perl". "filename.cgi" should
be the actual filename of the script you are having problems with.
"-w" is a warning switch, this will prompt Perl to give you any errors
it sees in the script and it will give the line number that the error
is on or near.
 Web Hosting  Scripts
 Web Hosting  Commands
When adding new files such as CGI, Perl, etc. it is necessary to set
specific permissions for the script to work.
The UNIX directory and file structure has a system of permissions.
You have permission to read a file, you have permission to
write to a file, and finally, you have permission to execute
a file. However, you are not always you. Unix splits
identities into three categories. The first is you, the owner
of the file. The second is the group you belong to. And third,
others is the world, basically anyone who comes to your website.
To change permissions you must issue a "change mode
command", or more commonly referred to as the UNIX command " chmod".
The documentation for your file or script will usually come with
the proper permissions you need to set for your program to work.
To set permissions, there are basically 2 methods UNIX recognizes.
With FTP (and SSH) your file properties are shown as -rwxr-xr-x.
The first space designates if this is a directory by the letter
"d".
The next three characters designate the permissions for the "owner",
r = read, w = write, and x = execute if the permission is set to
"on" and "-" is the permission is set to off.
Permissions for the "group" and "world" (other) are designated by
characters 5-7 and 8-10 respectively.
The second method we are calling the alpha method because permissions
are set, by way of a telnet session, using alpha characters. You
simply specify with the group or groups whose settings you want
to change ("u" represents "user" or you, "g" represents "group",
"o" represents other or world and "a" represents "all") and all
the settings you want to change ("r" for read access, "w" for write
access, and "x" for execute access).
To set your file world-writable,
you would type " chmod o+w ". To set it executable
to everyone, you would use " chmod a+x <filename>".
The plus sign indicates you're adding permissions. You can use a
minus sign to remove permissions.
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