HostPrepaid's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, HostPrepaid's policies and procedures are subject to change.

In the course of serving its customers, HostPrepaid acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to HostPrepaid by its customers in order to establish service.

Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by HostPrepaid in the normal course of providing service. HostPrepaid also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, HostPrepaid uses cookies on the landing pages of products sold online which record the customer information that is required on the order form.

This information is then forwarded to an internal sales tracking database within HostPrepaid. In addition, HostPrepaid may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

HostPrepaid will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of HostPrepaid, its partners, its employees and other customers of HostPrepaid's services. To protect the loss, misuse, and alteration of information that is collected from customers, HostPrepaid has appropriate physical, electronic, and managerial procedures in place.

How Customer Information is Used

HostPrepaid will never share any sensitive and specific customer information such as email addresses to third parties. HostPrepaid may share "generalized" customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. HostPrepaid may also use customer information to provide its customers with system information or information about new or upgraded products.

In addition, HostPrepaid shares its web site usage information about visitors to HostPrepaid's web sites with a third-party advertising company for the purpose of targeting HostPrepaid's Internet banner advertisements on HostPrepaid's sites and other sites. For this purpose, HostPrepaid and its partner ad network note some of the pages visited on HostPrepaid's web site through the use of pixel tags (also called clear gifs). The information collected by the partner ad network through the use of these pixel tags is not personally identifiable. For more information, customers may click here http://www.privacychoices.org.

Opt Out & Modifications

Customers may opt out of receiving notices of new or upgraded products from HostPrepaid and HostPrepaid partners by filling out an on-line No Solicitation Request form. However, customers may not opt out of receiving information from HostPrepaid which is essential for maintaining or updating customers' accounts or system information.

Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting the appropriate HostPrepaid Billing organization.

Domain name customers who have registered a domain name with HostPrepaid and wish to change the Technical Contact from HostPrepaid to another company, may send a request to Hostmaster@HostPrepaid.com. It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Disclosure of customer information and communications

HostPrepaid will not otherwise disclose its customers' personal and account information unless HostPrepaid has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of HostPrepaid, HostPrepaid's customers, or others, or where HostPrepaid has a good faith belief that the law requires such disclosure.

HostPrepaid also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that HostPrepaid stores or transmits for its customers. The circumstances under which HostPrepaid will disclose such electronic customer communications are when:

• it is necessary in order to provide service to the customer;
• it is necessary to protect the legitimate interests of HostPrepaid and its customers;
• it is required to cooperate with interception orders, warrants, or other legal process that HostPrepaid determines in its sole discretion to be valid and enforceable; and
• it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by HostPrepaid and appear to pertain to the commission of a crime.